Seeing the Samsung Washer UR Error? It means your machine is struggling with an unbalanced load. Here’s how to fix it step-by-step without calling a repairman!
What is the UR Error on a Samsung Washer?
The UR error stands for “Unbalanced and Retry.”
Your Samsung washer is trying to spin the clothes, but the load isn’t balanced, so it’s automatically stopping and retrying.
Don’t worry — this isn’t a major fault.
It’s Samsung’s way of saying:
“The drum is shaking too much. Help me balance the load!”
Why Does the UR Error Happen?
| Cause | Explanation |
|---|---|
| Overloaded washer | Too many heavy clothes throw the drum off balance |
| Bulky single item | Like one rug or blanket on one side |
| Uneven drum suspension | Shock absorbers may be weak (especially in front-loaders) |
| Machine isn’t level | One leg higher = drum imbalance |
| Shipping bolts still installed | New washers often have these locked |
| Damaged suspension rods | In top-loaders, weak rods can’t stabilize the spin |
Step-by-Step Fix for UR Error
Step 1: Pause & Open the Door
Stop the washer. Open the door and check the laundry load.
Step 2: Redistribute Clothes
If you see a huge towel or rug stuck on one side — move it around or remove it.
The goal is even weight distribution.
Step 3: Remove Some Items
Overloaded? Remove a few clothes and try again.
Step 4: Run Spin-Only Cycle
Close the lid and start the “Spin Only” mode to test balance.
Step 5: Level the Machine
Place a level tool on top. Adjust washer legs (rotate clockwise/counter-clockwise) until flat.
Uneven floors often trigger UR.
Step 6: Check for Shipping Bolts
If it’s a new washer, look behind. If bolts are still on the drum, remove them.
Step 7: Inspect the Suspension
Still shaking? Then the shock absorbers (front-load) or suspension rods (top-load) might be worn.
Replacement is affordable and DIY-friendly.
How to Prevent UR Error in Future
- ✔️ Don’t overload the washer
- ✔️ Avoid washing just one heavy item (like only 1 pillow)
- ✔️ Wash similar-sized clothes together
- ✔️ Use “low spin” for rugs, towels
- ✔️ Keep washer level at all times
When to Call a Technician
Call support if:
- UR error shows even on empty drum
- Washer makes loud banging noises
- You suspect suspension or internal damage
Samsung Support: https://www.samsung.com/us/support
FAQs – Samsung UR Error
Q: Is UR error dangerous?
No — it’s just the washer protecting itself from damage during spin.
Q: Can I reset the washer to clear UR?
You can, but the root issue is physical balance — not software.
Q: Is it safe to run the machine with UR error?
Not really. It may damage internal parts if left unbalanced for long.
Final Words
The Samsung UR error looks scary, but 9 out of 10 times, it’s just a balance issue.
With a little adjustment and leveling, your washer will be back in action — no technician needed.
Bookmark this guide and keep spinning smart
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